IT’S
A PERENNIAL dilemma for big beverage companies: how to place the right
bets on burgeoning niches and then nurture those brands so that, if
they prove to be the right horse (always a crapshoot!), they have a
chance at crossing the finish line.
It’s fair to say that, over the past decade and a half, the big beer
and soft drink conglomerates have shown great ingenuity in structuring
these efforts, both to develop new brands in-house and to seek
alliances or acquisitions of promising outside brands. Sadly, it’s also
fair to say that the companies have remarkably little to show for it,
if we measure success by how many sustainably above-premium brands were
added to their portfolios. I’m talking here not about line extensions,
but more cutting-edge innovation that pioneers big new categories or
segments.
Often, those efforts involve setting up a separate division that can
insulate cutting-edge ideas from innovation-deadening accommodations to
the agendas of larger, existing brands. The trick here is to maintain
an adequate flow of resources to the unit through thick and thin, as
well as the handoff to a sales force and distribution network that’s
relentlessly flogged not to take their eye off the core brands. The
latest effort Anheuser-Busch’s establishment of a new company, 9th
Street Beverages LLC, to grow its non-alcoholic beverage business. It
operates from separate offices but taps into corporate resources for
its overhead.
Another familiar trope is to seed innovation gurus – preferably fresh
thinkers recruited from outside the company – as proselytizers for new
ideas. Early this decade, each of the big three soda companies acquired
a brand they perceived as innovative and kept its leader on to foster
new thinking across the broader corporation: Mike Weinstein at Cadbury,
after it bought Snapple; John Bello at Pepsi, after it bought SoBe, and
Larry Trachtenbroit at Coke, after it bought Planet Java. As far as I
can tell, each of the three pursued his mandate with energy and
enthusiasm, but little of even short-term value came of the efforts and
all three departed in less than two years. Even for seasoned
entrepreneurs, it proved too hard to battle the bureaucracy.
Currently, the most extensive effort to up-end convention in fostering
new brands is occurring at Coca-Cola. It’s established a new unit,
Venturing and Emerging Brands, as a brand incubator, but this time it’s
kind of a venture capital shop, investing in companies via outright
acquisitions (it’s where Coke placed Fuze Beverage once VEB had been
set up) or minority investments (as with Honest Tea and Bossa Nova).
Meanwhile, Coke is managing its outsize acquisition of Glaceau by
allowing the company to operate autonomously out of New York, even
encouraging it to put its marketing smarts to work on an important Coke
brand, Powerade. Even Trachtenbroit’s back in the mix – Coke took a 20
percent stake in his latest venture, Brain-Twist. It’s an ambitious
matrix of activities and its success will be benchmarked largely on
whether Glaceau’s Vitaminwater continues its brisk growth at
above-premium prices or whether Honest Tea can be put on a glide path
to material sales without undermining its uniqueness and price premium.
Still, for all the ingenuity these initiatives reflect, I’d still put
the odds at challenging. I’d venture that only Molson Coors’ Blue Moon
rates as an unmitigated success. But it’s interesting to note how it
got there. After launching in three flavors via Coors Brewing’s
short-lived UniBev unit, it didn’t really get far – not enough, anyway,
to make a difference to a bottom line starved for above-premium
successes. Indeed, the brand was on the verge of discontinuation,
except that a handful of distributors in Chicago and perhaps a few
other difficult markets for Coors pleaded for its existence. So,
reduced to a single Belgian-style white beer, the brand soldiered on
with little in the way of corporate focus or resources.
That, of course, was the best thing that could have happened to it: no
unattainable revenue targets, no marketing campaigns du jour by
marketers intent on moving on to bigger and better things at Coors.
Instead, the brand was left to seek its own level, in the process
developing a devoted following. It’s a sobering example, because
whether you call it hands-off management or corporate neglect, you can
imagine how hard it is to replicate as an established brand-development
process in a process-driven organization.
So Blue Moon may be just a one-off. For those trying more formal
innovation-boosting efforts, I do have a few recommendations. Balance
the unit’s staffing needs: combine company stalwarts who know which
levers to push with outsiders with refined instincts in the sectors
you’re trying to crack. Also, as Blue Moon’s example suggests, patience
is a virtue; it’s better to keep pressure off the unit (even at the
cost of keeping it slightly starved for resources - not such a bad
thing!) than to burden it with unrealistic expectations. Give its
executives some latitude on their distribution choices - if the brand’s
not ready for the company’s own network, let it start elsewhere. After
that, just pray for a happy accident or two.