At
the InnoBev conference in June (co-sponsored by the publisher of this
magazine), a so-called “Dragon’s Den” paraded a trio of starry-eyed
beverage entrepreneurs before a panel of hard-nose distributors for a
cold shock of reality. In a perfect touch, the moderator was Brit
Richard Hall, sporting the requisite accent as well as a flinty edge of
dispassion that one associates with hired assassins and reality-TV show
hosts.
Aside from its ability to throw a clearer light on several new brands,
what I loved about the concept was how it captured what I believe is a
fundamental – and, as we’ll see, highly productive – tension between
beverage marketers and the folks who get their brands onto retail
shelves. If you look at those marketers as wide-eyed, idealistic Don
Quixotes, then distributors and bottlers are the stocky, earthy Sancho
Panzas whose role is to keep them grounded. A year ago, at a different
event, Honest Tea’s Seth Goldman hilariously encapsulized the contrast
between the two sides by playing a profanity-laden tirade that an
unidentified distributor had left on his voicemail. The ingenious
Dragon’s Den at InnoBev essentially embellished that theme.
So we had a former GE Capital guy, Dan Ratner, present his $5-a-bottle
cosmeceutical, Cell-nique, before such seasoned operators as Lewis
Hershkowitz of New York’s Big Geyser and Gerry Martin of New England’s
Polar Beverage (“Gerry Margin,” as he’s called by some who do business
with him). Both companies have demonstrated a knack for spotting (and
investing in) promising beverages that go on to become household names.
So how did Ratner fare? To his credit, the Cell-nique guy didn’t come
off as a complete nood-nique. But the panelists were blunt, if always
respectful, on his strategy’s shortcomings. “Nice-looking package,”
Hershkowitz allowed, but “very limited in where it could go.” With the
25percent margin Ratner is offering to distributors, “your economics
are off,” he warned; distributors want 35 percent.
“Limited-distribution item,” echoed ?Martin, adding that Cell-nique
would need to commit significant resources to explain to consumers why
they should pay $5 for this brand. (Closer to $6 in New York and San
Francisco, Hershkowitz noted.)
It wasn’t much different for the other two entrepreneurs. “This is a
very crowded category already,” Hershkowitz warned Pixie Mate marketer
T.J. McIntyre. “You’ll be on the same shelf as Snapple.” Though SoNu
developer Brad Winter clearly regarded his shrink-wrapped black bottle
as an on-shelf show-stopper, “black concerns me,” mused Hershkowitz. “I
don’t see that as a refreshing color … I would have thought this was an
alcoholic malt beverage.” Martin again hammered away at the need for
in-market support. “You’ve got to make ?some noise,” he warned. "Come
back with some marketing specifics."
It’s the kind of conversation that plays out often, if not always so
politely (as Goldman’s tape proved). Credit the three entrepreneurs for
being spunky enough to endure such criticism publicly. And make no
mistake: it’s precisely this kind of interaction, uncomfortable as it
can be, which has allowed so many entrepreneurs – often complete
beverage novices – to create and refine concepts that prove more
enduring than most of what the big players bring out. Let’s face it:
indies like Polar and Big Geyser have only survived because they’ve
perfected the art of latching onto new trends, scrambling to place
smart bets on new brands that might someday replace the successful
brands they’re continually losing to Coke, Pepsi and other big
companies. No question, in their dealings with hapless ?entrepreneurs,
they can come off as bullies (which is why the reality show concept
worked so well at InnoBev). But through the constant risks they have
taken to discover hidden gems, they have developed a pretty good idea
of what it takes to succeed, with distributors, with retailers, with
consumers.
Contrast that with the major bottling and beer distribution networks,
whose executives not only have been discouraged from taking the
initiative but, in the case of Anheuser-Busch, with its demands for
exclusivity, financially penalized for doing so. One great, unintended
consequence of that can be seen now that many of these wholesalers are
being asked to diversify their portfolios with craft beers and
non-alcoholic beverages. In many cases, they’re finding themselves to
lack the instincts to pick promising brands and assemble them into
coherent portfolios. That certainly undermines any feedback they can
offer their core suppliers or outside entrepreneurs on new brands. It’s
not much different with the soft-drink bottling networks. Despite
selling teas and waters for 15 years now, many bottlers essentially are
still captives of the big CSD concentrate companies and have never
developed much of a vision for noncarbs or energy drinks. Against that
you have the hurly-burly of the independent distribution segment, or
what’s left of it today. You might say that, like democracy, it’s
turbulent and it’s sloppy, but it does seem to work.